High School diploma or equivalent required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The requirements listed below are representative of the knowledge, skill, and/orĪbility required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary Promote responsible alcohol service practices and enforce age verification proceduresĬonduct regular inspections to identify and mitigate potential safety hazards, taking appropriate corrective actions Provide ongoing coaching and mentorship to enhance the skills and knowledge of the teamĮnsure compliance with all relevant laws, regulations, and licensing requirements related to the service of alcohol

Set the highest standard for guest service, ensuring that all interactions with guests are professional, welcoming, and exceed their expectationsįoster a vibrant and engaging atmosphere on the casino floorĪddress guest concerns and complaints promptly, seeking resolutions to maintain a positive guest experienceĭevelop and deliver comprehensive training programs for cocktail servers, focusing on product knowledge, guest service, and responsible alcohol service Monitor and maintain high standards of cleanliness and organization in the service bars ensuring all equipment is in proper working condition Set performance expectations, provide regular feedback, conduct performance evaluations, and address any performance or disciplinary issuesĬoordinate scheduling, ensuring appropriate staffing levels to meet service demands while adhering to budgetary guidelinesĬollaborate with the Director and other stakeholders to curate a well-rounded selection of spirits, wines, and other beveragesĮstablish and enforce standard operating procedures (SOPs) for cocktail service, ensuring efficient workflow and adherence to safety and sanitation regulations

Lead, train, and motivate a team of cocktail servers to deliver exceptional service and maintain a positive and professional work environment The following and other duties may be assigned as necessary: The Cocktail Manager is responsible for ensuring the delivery of high-quality and efficient cocktail service to our guests while leadings a team of talented cocktail servers and maintain a vibrant and energetic atmosphere on the casino floor.

Las vegas casino management jobs